Uninstalling the agent
  • 15 May 2025
  • 1 Minute to read
  • Contributors

    Uninstalling the agent


      Article summary

      Introduction

      This article describes how to manually uninstall the Harmony SASE Agent

      Windows

      Windows 10

      1. In the search field, search and select Add or remove programs, and then search for Harmony SASE.

      2. Click Uninstall.

        If the administrator blocked the agent uninstallation, the Harmony SASE Agent Uninstall is Protected window appears.

      3. In the Enter Code field, enter the uninstallation code. To get the code, contact your administrator.

      4. Click Uninstall.

      Windows 11

      1. Click Start.

      2. Select Settings.

      3. Go to Apps > Installed apps.

      4. Search for Harmony SASE.

      5. Click and select Uninstall.

      MacOS

      1. Open the Harmony SASE application.

      2. Select Perimeter 81 and then click Uninstall Harmony SASE.

      3. If the administrator blocked the agent uninstallation, the Harmony SASE Agent Uninstall is Protected window appears.

      4. In the Enter Code field, enter the uninstallation code. To get the code, contact your administrator.

      5. Click Uninstall.

      MacOS uninstall script:
      Run this command in the terminal to automatically download and execute the uninstall script:

      curl https://supportbucketshare.s3.amazonaws.com/Knowledge+Base/uninstall.sh | sudo bash

      Linux

      Ubuntu

      sudo apt remove --purge <Perimeter81 package>
      sudo rm -Rf "/etc/Perimeter81"
      sudo rm -Rf "$HOME/.config/Perimeter81"
      sudo rm -Rf "/opt/Perimeter81"

      Android

      1. Long press on the Harmony SASE Agent Application.

      2. Select Uninstall.

      iOS

      1. Long press on the Harmony SASE Agent Application.

      2. Select Remove App.

        Support Contacts

        If you have any difficulties or questions, don't hesitate to contact Harmony SASE's support team. We offer 24/7 chat support on our website at Perimeter81.com, or you can email us at sase-support@checkpoint.com



      Attachments

      Was this article helpful?