Infinity Events

Transition of Web Filtering and Malware Protection Logs to Infinity Events

Beginning January 2025,  Harmony SASE Web Filtering and Malware Protection logs, part of the Harmony SASE Internet Access product, will be accessible exclusively through Infinity Events in the Infinity Portal.
This transition centralizes log management within the Infinity Portal, providing a unified and enhanced view of your security events, including new visibility for allowed traffic.

Enhanced Web Filtering Log Visibility

With this change, Harmony SASE will log allowed web traffic in addition to existing logs for denied and warning actions. This expanded visibility provides valuable insights into your network's traffic patterns, helping administrators monitor and analyze the majority of permitted web traffic.

Accessing these logs through Infinity Events enables deeper enhanced traffic analysis and security insights.

Important Action Required

Create an Infinity Portal Account

An active Infinity Portal account is required to access logs in Infinity Events. Follow these steps to create your account:

Open the Infinity Portal Registration Page

Visit the Infinity Portal and select the option to create a new account.

Enter Required Details

Provide the following information:

• Company Name: Your organization’s name. Special characters (e.g., !@#$%^&*) are not allowed.
• Email Address: A valid work email for account correspondence.
• Phone Number: Contact number for account verification and support.
• Country: Your country location to optimize portal services.

Select Data Residency

Important: Select your data residency carefully. Changing the data residency after account creation is not possible. Data residency impacts where your data is stored and managed, ensuring compliance with regional data handling requirements.

If you are unsure of your current data residency region, you can identify it based on your workspace domain:

• Workspaces with URLs ending in <workspace-name>.perimeter81.com are in the United States.
• Workspaces with URLs ending in <workspace-name>.eu.sase.checkpoint.com are in the European Union.

Set Account Type

Choose the account type. The default option is Customer, which can be updated after the account is set up if needed.

Accept Terms of Service

Confirm your agreement with the Infinity Portal Terms of Service and Privacy Policy by checking the required boxes.
Optionally, you can subscribe to receive Check Point product updates.

Activate Your Account

An activation email will be sent to the provided email address. Follow the instructions in the email to activate your account.
A password is not required for accounts with Single Sign-On (SSO) enabled.

Once your account is created, proceed to the next step to ensure log access in Infinity Events.

Contact Support for Workspace Syncing

After setting up an Infinity Portal account, contact our Customer Success Team to sync your Harmony SASE workspace name with your Infinity Portal account. This syncing is essential for automated log forwarding.

Confirm Log Access in Infinity Events

Once the sync is complete, log into the Infinity Portal and navigate to Infinity Events to access your Web Filtering and Malware Protection logs, including the newly added allowed traffic logs.