Member Roles and Permissions
  • 27 Jan 2025
  • 2 Minutes to read
  • Contributors

    Member Roles and Permissions


      Article summary

      This article explains the predefined roles. These predefined roles streamline administrative tasks by assigning specific permissions and restrictions to team members, ensuring operational efficiency and enhanced security. 

      Roles

      Breakdown of Roles and Permissions

      RoleManage LicensesManage MembersManage NetworksManage ConfigurationView ActivitiesManage Billing
      AdminYesYesYesYesYesYes
      User ManagerNoYesNoNoNoNo
      Network ManagerNoNoYesNoNoNo
      ManagerNoYesYesYesYesYes
      UserNoNoNoNoNoNo

      Admin 

      The Admin role allows full access to configure system settings, manage users, and assign roles across the platform.

      Permissions

      • User Management: Full control over user roles and permissions.
      • Network Management: Full access to network configurations, including creation and modification of networks.
      • Billing Management: Access to billing information and subscription details.
      • System Configuration: Modify system settings and integrations.
      • Activity Logs: View all system activity logs.

      User Manager

      The User Manager role allows administrators to focus on managing members and device-related settings. This role is ideal for team members responsible for onboarding, monitoring, and managing user and device configurations.

      Permissions

      • Access to Members and Devices interfaces: Full visibility and control over user and device-related settings.
      • User Management:
        • Invite and delete users.
        • Assign roles to users (except Admin and Billing roles).
      • Device Management:
        • Configure device posture settings.
        • Manage user configuration profiles.
      • Activity Logs: View logs related to Member Activity.

       Restrictions

      • No visibility or access to other administrative areas within the system.
      • Cannot modify roles for Admin or Billing.
      • Limited access strictly to member and device management.

      Network Manager

      The Network Manager role grants team members the ability to manage network configurations, including creating, updating, and deleting networks. This role is ideal for team members responsible for maintaining network infrastructure.

      Permissions

      • Network Management:
        • Access to all network management tools.
        • Create, modify, and delete networks, gateways, tunnels, and routes.
      • Activity Logs: View logs associated with network activity.

       Restrictions

      • No access to other system management areas.
      • Limited visibility especially to the network related configurations.

      Manager

      The Manager role allows managing network, member, and application configurations, with restricted access to billing and administrative functions.

      Permissions

      • User Management: Can manage user roles but cannot modify Admin or Billing roles.
      • Network Management: Full access to manage network configurations.
      • System Configuration: Modify application settings and user groupings.
      • Activity Logs: View network and user activity logs.

       Restrictions

      • No access to Billing settings.
      • Cannot assign or modify Admin roles.
      • Limited access to administrative settings beyond network and member management.

      User

      The User role allows to access assigned Applications and the Downloads page.

      Permissions

      • Use the System: Access all the features necessary for their personal use of the platform. 

      Restrictions

      • Cannot manage or configure other users, networks, or system settings.
      • No visibility or access to other administrative areas within the system.
      • No access to Billing settings or activity logs.
      • Cannot modify roles for Admin or Billing.

      Changing Member Role

      1. Access the Harmony SASE Administrator Portal.
      2. Go to Team > Members.
      3. Scroll to the end of the row for the member you want to change the role and click.
      4. Click Change role and select the role:
        • Admin
        • User Manager
        • Network Manager
        • Manager
        • User
      5. Click Apply.

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