Why am I receiving an end user access error after integrating a third party identity provider?

In the case that you have encountered an error while accessing you team members account after configuring a third party IDP (for instance G-Suite, Okta, JumpCloud, or your on-premise AD), you must make sure your Perimeter 81 user groups name match the IDP user groups names.

In order to use your IDP SSO for specific user groups: 

1. Select Settings in the Management Portal on the left side.

2. Next, under the Identity Providers tab follow these steps:

3. Select the lock icon:

 Screen_Shot_2020-01-19_at_13.32.21.png

4. Choose the desired group snd select Save.
Screen_Shot_2020-01-19_at_13.35.19.png

5. Verify that the group has the exact same name (pay attention to lower and upper case) in your IDP management platform. For instance:

Screen_Shot_2020-01-19_at_12.23.59.png
6. Make sure the Perimeter 81 is assigned to the appropriate groups at the IDP management Platform (not relevant in Okta).
7. If you'd like to change your Perimeter 81 group name, go to the Team and select Groups and click the three-dotted icon besides the group name. Select edit.

Screen_Shot_2020-01-19_at_13.40.26.png

In order to use your IDP SSO for all Perimeter 81 team members: 

1. select Settings in the Management Portal on the left side.

2. Next, under the Identity Providers tab follow these steps:

3. Select the lock icon:

Screen_Shot_2020-01-19_at_13.32.21.png

4. Remove 'All Users' from the limit access by group page:​

This will allow all users to connect:

 

 

 
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