How do I set up two-factor authentication?



Two-Factor Authentication

To activate two-factor authentication, click on ‘Settings’ in the left-hand menu and then click on the ‘Security’ tab. Select Two-factor Authentication and click ‘Turn On.’

You can select one from the following two-factor authentication methods:

  • SMS/Push Notification - Team members will receive a code via SMS or push notification for a secure login
  • Google Authenticator
  • Duo Security
You can also choose to select team members that will be required to complete two-factor authentication either for every login or once every 30 days. Then click ‘Done.’ You will see a green text in the status bar indicating that the two-factor authentication has been activated.

When the users are authenticating for the first time they will be requested to provide their phone number (SMS) or scan the QR code (Google Authenticator).
In case it is needed, you will be able to reset the MFA through the portal and it will prompt for the phone number or QR code on the next user login.

Please be aware that the two-factor authenticator is defined per IDP, and cannot be assigned to a specific user.
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