---
title: "Agent Management"
slug: "agent-configurations"
updated: 2026-04-07T09:05:21Z
published: 2026-04-07T09:05:21Z
canonical: "support.perimeter81.com/agent-configurations"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.perimeter81.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Management

<meta charset="utf-8">

## Introduction

This article describes how you can efficiently manage the desktop/mobile clients' settings.

### Opening the Settings section

1. Double-click the application icon. Select **Sign in to Check Point SASE.**![](https://cdn.document360.io/44667c0c-50d7-412a-acbd-20d4a41c952e/Images/Documentation/HarmonySASE_Signin.jpg)You'll be redirected to the sign-in web page**.****![](https://cdn.document360.io/44667c0c-50d7-412a-acbd-20d4a41c952e/Images/Documentation/SignintoHS.jpg)**
2. Enter your credentials and click **Sign In**.  
If you do not know your credentials, contact your System Administrator.  
A prompt appears.  
![](https://cdn.document360.io/44667c0c-50d7-412a-acbd-20d4a41c952e/Images/Documentation/OpenHarmonySASE(1).jpg)
3. Click **Open Check Point SASE**.
4. The Check Point SASE Agent opens and automatically connects to a **Network**.  
![](https://cdn.document360.io/44667c0c-50d7-412a-acbd-20d4a41c952e/Images/Documentation/HarmonySASE_Connected.jpg)
5. Select the setting icon (bottom left corner of the screen. Make sure that you are not connected.
6. Make your selections on each tab and select **Apply** to update the settings.

### General Tab

The **General** tab allows you to manage startup, notifications, app updates, and advanced settings.

![](https://cdn.document360.io/44667c0c-50d7-412a-acbd-20d4a41c952e/Images/Documentation/HSASE_General(1).PNG)

| Settings | If you select the checkbox... |
| --- | --- |
| Connect on Launch | The Check Point SASE app will connect to the network when launched. |
| Enable notifications | Notifications will be shown whether the device is connected or disconnected. |
| **Check for Updates:** Select to check for updates to the app. |
| Automatic Updates | Enables automatic updates of your Check Point SASE application. |
| Snowplow Report | Enables sending reports of user experience to Snowplow. |

### Protocols Tab

The **Protocols**tab allows you to choose one of the following protocols. Read the description of each option to see which works best for your environment.

- Automatic (set by you workspace admin)
- OpenVPN
- WireGuard

![](https://cdn.document360.io/44667c0c-50d7-412a-acbd-20d4a41c952e/Images/Documentation/HSASE_protocol.PNG)

### Network Tab

![](https://cdn.document360.io/44667c0c-50d7-412a-acbd-20d4a41c952e/Images/Documentation/HSASE_Network.PNG)

The **Auto Wi-Fi**allows you to select automatic wi-fi security and manage trusted wi-fi networks.

The **Always On** allows you to enable the VPN to connect automatically when an internet connection is available.

### Support Section

The **Support**tab allows you to:

- Reset Agent - Allows the user to restart the Check Point SASE UI.
- Check out our knowledge base.
- Open a support chat.
- Run a health check and send the results to the support team

![](https://cdn.document360.io/44667c0c-50d7-412a-acbd-20d4a41c952e/Images/Documentation/HSASE_Support.PNG)

<meta charset="utf-8">

## Troubleshooting

If you encounter issues during or after the setup, try reviewing your settings to ensure everything matches the instructions.

If issues persist, please consult our dedicated support.

## Support Contacts

If you have any difficulties or questions, don't hesitate to contact Check Point SASE's support team. We offer 24/7 chat support on our website at [sase.checkpoint.com](https://www.sase.checkpoint.com/), or you can email us at sase-support@checkpoint.com